RETURNS


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Need to return an item?


Please ship the item (including as much original packaging as possible) back to:

Returns 
CodeCreates
40 Jupes Close

Exminster

Devon

EX6 8BN
United Kingdom


REFUNDS


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS


If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at debbie@codecreates.co.uk.

EXCHANGES


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at debbie@codecreates.co.uk and send your item to: CodeCreates, 40 Jupes Close, Exminster, Devon, EX6 8BN, United Kingdom

SHIPPING


To return your product, you should mail your product to: Returns, Code Creates, 40 Jupes Close, Exminster, Devon, EX6 8BN, United Kingdom.
 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50/€70/$75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Exminster, Devon, United Kingdom EX6 8BN

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